Terms & Conditions
**Last updated: 24 August 2026**
These Terms & Conditions apply to purchases made through the New Life Concept website.
By using our website or placing an order, you agree to these terms.
## Products
We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate. Colours and appearance may vary slightly depending on your screen or device.
## Orders
When you place an order, you are making an offer to purchase the selected products.
An order is accepted when we confirm that it has been accepted or dispatched. We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of pricing errors, suspected fraud or unavailable products.
## Prices and Payment
Prices are displayed in the currency shown on the website. Applicable taxes and delivery charges will be displayed before you complete your purchase.
Payment must be completed using one of the payment methods available at checkout.
## Delivery
Delivery options, estimated times and charges are displayed during checkout.
Unless otherwise agreed, goods will be delivered within 30 days.
## Cancellations, Returns and Refunds
Consumers purchasing online generally have the right to cancel eligible purchases within 14 days of receiving their goods.
Please see our **Shipping, Returns & Refunds Policy** for further information.
Nothing in these Terms limits your statutory rights under UK consumer law.
## Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
We are not responsible for losses that were not reasonably foreseeable when the contract was formed or for losses arising from events outside our reasonable control, subject always to your statutory consumer rights.
## Intellectual Property
All website content, including branding, text, graphics and original images, is protected by applicable intellectual property laws and may not be reproduced without permission.
## Governing Law
These Terms are governed by applicable laws of the United Kingdom. Nothing in these Terms affects any mandatory consumer rights or protections available to you.
## Contact
For questions about these Terms or an order, contact:
**New Life Concept**
**Email:** [supportnewlifeconcept@gmail.com](mailto:supportnewlifeconcept@gmail.com)