Privacy Policy
**Last updated: 24 August 2026**
New Life Concept respects your privacy and is committed to protecting your personal information in accordance with applicable UK data protection laws.
## Information We Collect
When you use our website or place an order, we may collect information such as your name, email address, telephone number, billing and delivery details, order information, IP address and website usage data.
Payment information is processed securely by our payment providers. We do not directly store complete payment card details.
## How We Use Your Information
We may use your information to:
* Process and deliver your orders;
* Provide customer support;
* Process payments, returns and refunds;
* Prevent fraud and maintain website security;
* Improve our website and services;
* Comply with legal and regulatory obligations; and
* Send marketing communications where permitted by law or where you have provided consent.
## Sharing Your Information
We may share information with trusted service providers where necessary to operate our business, including payment processors, delivery companies, website and hosting providers, analytics services and other suppliers involved in fulfilling your order.
We do not sell your personal information.
Some service providers may process information outside the United Kingdom. Where applicable, appropriate safeguards will be used as required by UK data protection law.
## Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with legal, accounting and regulatory requirements.
## Your Rights
Under UK data protection law, you may have rights relating to access, correction, deletion, restriction, objection and portability of your personal information.
To exercise your rights or ask a privacy question, contact:
**[supportnewlifeconcept@gmail.com](mailto:supportnewlifeconcept@gmail.com)**
You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).
## Changes to This Policy
We may update this Privacy Policy when necessary. The latest version will always be available on our website.